Privacy Policy

Southern Lights Pty Ltd respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our online platform.

Information We Collect

We may collect personal data that you provide to us directly, such as when you fill out forms on our site, request information, sign up for newsletters, or interact with our services. This information may include details necessary to identify you or contact you, relevant to the services you are seeking or the information you are providing.

We may also collect information automatically as you navigate through our site. This might include your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits. This data helps us understand how our service is used and improve its functionality.

How We Use Your Information

We use the information we collect for various purposes, including:

• To provide, operate, and maintain our site and services.
• To process your inquiries and fulfill your requests.
• To improve, personalize, and expand our online platform.
• To understand and analyze how you use our service.
• To develop new products, services, features, and functionality.
• To communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the service, and for marketing and promotional purposes (where appropriate and in accordance with applicable law).
• To find and prevent fraud.

We process your personal data based on lawful grounds, including where necessary for the performance of a contract, to comply with a legal obligation, for our legitimate business interests (provided these are not overridden by your data protection rights), or where we have obtained your consent.

Disclosure of Your Information

We may share your personal data with third parties in the following situations:

• With service providers who perform services on our behalf, such as hosting, data analysis, email delivery, and customer service. These service providers are permitted to use your information only as necessary to perform these services for us.
• To comply with legal obligations, respond to lawful requests, and protect our rights and property.
• With your consent or at your direction.

We do not sell personal data to third parties.

Data Security

We have implemented appropriate technical and organisational security measures designed to protect the security of any personal information we process. However, please remember that we cannot guarantee that the internet itself is 100% secure. Although we do our best to protect your personal information, transmission of personal information to and from our site is at your own risk.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. When we no longer need your personal data, we will securely delete or anonymise it.

Your Data Protection Rights

Depending on your location and applicable data protection laws, you may have the following rights regarding your personal data:

• The right to access: You have the right to request copies of your personal data.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure: You have the right to request that we erase your personal data under certain conditions.
• The right to restrict processing: You have the right to request that we restrict the processing of your personal data under certain conditions.
• The right to object to processing: You have the right to object to our processing of your personal data under certain conditions.
• The right to data portability: You have the right to request that we transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

To exercise any of these rights, please contact us using the contact information provided below.

Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is provided in our Cookie Policy (if applicable) or within the relevant sections of this privacy policy.

Links to Other Websites

Our site may contain links to third-party websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Changes to This Privacy Policy

We may update our privacy policy from time to time. We will post any changes on this page. We encourage you to review this privacy policy periodically for any changes.

Contact Us

If you have questions or comments about this privacy policy, please contact us at:

Southern Lights Pty Ltd
27 Flinders Lane, Level 4
Melbourne, Victoria, 3000
Australia